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15 May

Solving the SIEM Problem 

wpthinkertechreport0 CommentsInformation TechnologyHuntress, sponsored

Tired of traditional SIEM solutions creating more headaches for you? You’re not alone. While SIEMs were built to gather and correlate data and streamline your IT operations, most have become too noisy and complex to manage. From false positives to the need for specialized management—not to mention skyrocketing costs as your data intake grows—legacy SIEMs can make you feel like you’re spiraling out of control. Don’t settle for a SIEM that doesn’t work for you. It’s time for a new approach. Dive into the most common problems SIEM users face and learn how to solve them. Whether you’re grappling with…

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13 May

The Business Value of AI for IT Solutions

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralized approach to AI, you can resolve issues faster, boost productivity, and align your AI efforts with wider business goals—all from one platform.

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13 May

A CIO’s Guide to Navigating the Boardroom

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams? Follow a day in the life of an innovative CIO to discover how autonomous IT, powered by ServiceNow AI Agents, can help you win the support of the C-suite as a strategic visionary.

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13 May

Day In The Life – Futuristic Experience

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams? Follow a day in the life of an innovative CIO to discover how autonomous IT, powered by ServiceNow AI Agents, can help you win the support of the C-suite as a strategic visionary.

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13 May

CIO Business Value Guide

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralized approach to AI, you can resolve issues faster, boost productivity, and align your AI efforts with wider business goals—all from one platform.

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12 May

THE BUSINESS VALUE OF NOW ASSIST FOR CUSTOMER SERVICE AND FIELD SERVICE

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

With budgets shrinking and customer expectations expanding, how can you continue to deliver exceptional experiences, without draining precious resources? Discover how organizations are using the AI-powered ServiceNow platform to transform their business. With Now Assist, you can reduce time to resolve a case by 25%, reduce time spent on agent ramp-up after handoff by 80%, and cut field service work order closure time by 40% - driving productivity and efficiency, while minimizing costs.

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12 May

PUT AI TO WORK TO ELEVATE CUSTOMER EXPERIENCES

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarization. Read this guide for insights on implementing GenAI for customer service across the enterprise—and learn why leveraging a single platform is the best way to accomplish it.

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12 May

AI Agent Studio

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

At ServiceNow, our platform empowers teams of AI Agents to collaborate seamlessly and orchestrate end-to-end business processes. With hundreds of pre-built agents or the flexibility to create custom solutions using AI Agent Studio, no workflow is left behind. Explore how you can use AI Agent Studio to easily create specialised AI agents, set guardrails and automate tasks using a conversational natural language interface.

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06 May

The Forrester Wave™: Infrastructure Automation Platforms, Q4 2024

wpthinkertechreport0 CommentsInformation TechnologyRed Hat, sponsored

MANAGE COMPLEXITY, SAVE TIME, AND SCALE FASTER BY AUTOMATING EVERYWHERE With intelligent automation that responds to changing IT conditions Infrastructure automation is vital to unlocking efficiency and agility in competitive markets where every second counts. Taking a holistic approach to automation across environments can help save time, improve quality, reduce costs, and enhance collaboration, while minimizing errors and freeing teams to focus on more meaningful work. “The Future Of Infrastructure Automation” report from Forrester Research outlines its importance as organizations and technologies become more complex, details key trends, and the steps leaders should take to prepare for the future. It…

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06 May

Network automation for everyone

wpthinkertechreport0 CommentsInformation TechnologyRed Hat, sponsored

Now is the time for network evolution Networking is an essential part of both IT and operational technology (OT), supporting hybrid cloud applications, diverse devices for remote workforces, and edge deployments. But even as network and IT infrastructure technologies have evolved rapidly over the past several years, network management has not changed at the same pace. Networks are often built, operated, and maintained using a combination of custom scripts, single-function management tools, and manual processes. This approach makes it difficult to deliver timely, resilient network services while effectively managing security risks and compliance mandates across multivendor networks. Despite enormous advances…

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