ServiceNow

16 May

An Insiders Guide to EDR

wpthinkertechreport0 CommentsInformation TechnologyServiceNow, sponsored

Are you in the market for an EDR solution? Have you thought about having it managed by an MDR provider? Are all of these abbreviations very confusing? We don’t blame you—in the world of cybersecurity, there are way too many terms you’re expected to know without much explanation. In this session, learn about the pros and cons of different EDR and MDR solutions for those without a ton of technical experience. This advice is for anyone looking for a new EDR or MDR, but is made specifically for non-experts, so you can make the best choice for your organization whether…

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13 May

The Business Value of AI for IT Solutions

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralized approach to AI, you can resolve issues faster, boost productivity, and align your AI efforts with wider business goals—all from one platform.

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13 May

A CIO’s Guide to Navigating the Boardroom

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams? Follow a day in the life of an innovative CIO to discover how autonomous IT, powered by ServiceNow AI Agents, can help you win the support of the C-suite as a strategic visionary.

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13 May

Day In The Life – Futuristic Experience

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams? Follow a day in the life of an innovative CIO to discover how autonomous IT, powered by ServiceNow AI Agents, can help you win the support of the C-suite as a strategic visionary.

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13 May

CIO Business Value Guide

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralized approach to AI, you can resolve issues faster, boost productivity, and align your AI efforts with wider business goals—all from one platform.

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12 May

THE BUSINESS VALUE OF NOW ASSIST FOR CUSTOMER SERVICE AND FIELD SERVICE

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

With budgets shrinking and customer expectations expanding, how can you continue to deliver exceptional experiences, without draining precious resources? Discover how organizations are using the AI-powered ServiceNow platform to transform their business. With Now Assist, you can reduce time to resolve a case by 25%, reduce time spent on agent ramp-up after handoff by 80%, and cut field service work order closure time by 40% - driving productivity and efficiency, while minimizing costs.

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12 May

PUT AI TO WORK TO ELEVATE CUSTOMER EXPERIENCES

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarization. Read this guide for insights on implementing GenAI for customer service across the enterprise—and learn why leveraging a single platform is the best way to accomplish it.

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12 May

AI Agent Studio

wpthinkertechreport0 CommentsArtificial Intelligence & Machine Learning, Information TechnologyServiceNow, sponsored

At ServiceNow, our platform empowers teams of AI Agents to collaborate seamlessly and orchestrate end-to-end business processes. With hundreds of pre-built agents or the flexibility to create custom solutions using AI Agent Studio, no workflow is left behind. Explore how you can use AI Agent Studio to easily create specialised AI agents, set guardrails and automate tasks using a conversational natural language interface.

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10 Apr

Best GenAI practices in HR service delivery to help drive business transformation

creatives0 CommentsHuman ResourceServiceNow, sponsored

Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, while increasing HR productivity and employee satisfaction with better self-service.  

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02 Apr

Think Big: Cultivating growth and enhanced productivity among economic uncertainty

creatives0 CommentsHuman ResourceServiceNow, sponsored

How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation. And find out how you can attract people with the right skills to adapt to evolving business needs, with automated tasks and insights to help HR leaders predict what their employees need.

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