Growth

Retail bots guide: How online retailers can deliver fairer flash sales & product drops

Retail bots guide: How online retailers can deliver fairer flash sales & product drops

Discover everything you need to know about bad bots & how you can beat them. Bots & resellers are more common, more sophisticated & more malicious than ever. They’re threatening your customer loyalty, revenue & site performance. Discover how to stop them today. With this guide you'll learn​ The 7 most common bad retail bots The current bot landscape: stats, trends & industries affected Why blocking bots matters: fairness, customer experience & your bottom-line 7 ways to identify a bot problem 10 techniques & tools to prevent bad bots & deliver online fairness
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Interactive product drop checklist: 9 steps for a successful drop

Interactive product drop checklist: 9 steps for a successful drop

Discover how to generate hype, deliver on demand, and set your drop up for success. When done right, product drops are a powerful sales and marketing tool. They transform your products from something you wish customers would buy into something your customers wish they could buy. This 9-step checklist covers the key decisions and actions you need to take before, during, and after a successful product drop.
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Unlock your business’s AI potential with these essential steps.

Unlock your business’s AI potential with these essential steps.

Are you ready to take your business strategy to the next level? Look no further than the transformative potential of AI. Download the comprehensive guide “Designing Your AI-Ready Business” to harness the power of AI for unparalleled growth and customer satisfaction. Explore the vital pillars necessary for AI readiness in your organization: Master the art of cloud infrastructure for seamless AI integration Leverage the power of data to drive informed decision-making Create a unified tech stack for a streamlined digital transformation Gain organizational buy-in to ensure AI success and long-term sustainability Get ready to elevate your business with AI today!
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How to choose your virtual waiting room

How to choose your virtual waiting room

Control your online traffic with the right virtual waiting room for your business. Virtual waiting rooms are a powerful solution the world’s biggest brands use to protect their web infrastructure and capitalize on the business opportunities of their biggest days. But choosing a virtual waiting room software provider is a big decision. This guide covers the critical business and technical considerations you need to inform your decision. Download the guide for advice on choosing a virtual waiting room that’s best for your business.​
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Meet CX challenges with DX excellence

Meet CX challenges with DX excellence

Taking a digital-first approach to your business’s CX strategy is crucial to meeting elevated customer needs and driving ultimate satisfaction at every journey touchpoint. A first-rate digital experience (DX) strategy will help you get customer interactions right the first time, every time. Read the new NICE special edition eBook, Digital Experience (DX) For Dummies, NICE Special Edition, to get expert advice on how to do just that. Get industry-leading insight into how to win at DX, including: Implementing advanced self-service backed by data-driven technology and AI Empowering your workforce with tools that automate mundane tasks, boost job satisfaction, and more…
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Elevate your customer experience journey

Elevate your customer experience journey

Are you looking to take your customer experience to the next level? Look no further than the latest cutting-edge digital customer experience strategies. Explore expert insights and advice to elevate your CX game and create an exceptional customer experience. What you'll discover: Unleashing the power of proactive engagement Mastering intelligent self-service tools Maximizing ROI with Smart Self-Service Solutions Revolutionize Your CX Strategy Today
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