Digital

18 Apr

ICMI State of AI in the CC

creativesDigital

Discover More on clientpapers.com Join the 75% of contact centers investing in AI this year How AI is used in the contact center is changing at an incredible speed. ICMI recently surveyed the contact center community in the executive report, “The State of AI in the Contact Center,” to provide a snapshot in time as AI-powered contact center tools emerge from their early, experimental status and take an increasingly central role across all areas of contact center operations. Get exclusive data that addresses critical topics such as: The primary areas of concern regarding AI in the contact center The top…

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17 Apr

Designing Your AI-Ready Business

creativesBizops, Contact Center, Digital, Marketing OpsNICE, sponsored

Unlock your business's AI potential with these essential steps Explore the vital pillars for AI readiness in your organization. Get ready to harness the power of AI for unparalleled growth and customer satisfaction. AI Readiness - Your key to unprecedented business success: Master the art of cloud infrastructure for seamless AI integration Leverage the power of data to drive informed decision-making Create a unified tech stack for a streamlined digital transformation Gain organizational buy-in to ensure AI success and long-term sustainability.

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14 Apr

Scaling the Digital Summit

creativesBizops, Contact Center, Digital, Marketing Opssponsored

Digitally mature companies make bold moves with sure steps. Ensure your business is ready for whatever’s on the horizon. Learn how to maintain a digitally mature mindset to increase workforce buy-in and provide an unbeatable customer experience. Digital maturity creates opportunities to... Get exclusive data that addresses critical topics such as: Implement emerging technologies with confidence Provide necessary resources to onboard your workforce with ease Avoid FOMO by grounding decisions in a clearly defined brand strategy Increase buy-in across customers and your entire team Offer customers the most relevant, cutting-edge features available

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10 Apr

Aberdeen Report: Drive Results with AI-powered CX

creativesBizops, Contact Center, Digital, Marketing OpsNICE, sponsored

New Aberdeen report: Drive Results with AI-Powered CX Today’s contact center is more complex than their counterpart from even ten years ago due to the rise of digital channels. However, CX leaders have never had as many tools in their toolbox to step up to the challenge—and deliver superior business results. Companies that use AI and automation are enjoying returns above those companies that don’t. This Aberdeen research report surveyed firms across all industries and sizes to measure just how much AI and automation have supercharged their digital transformation. Survey results show big payoffs for those that have invested in…

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02 Apr

Retail bots guide: How online retailers can deliver fairer flash sales & product drops

creativesBrand, Demand, Digital, Growthsponsored

Discover everything you need to know about bad bots & how you can beat them. Bots & resellers are more common, more sophisticated & more malicious than ever. They’re threatening your customer loyalty, revenue & site performance. Discover how to stop them today. With this guide you'll learn​ The 7 most common bad retail bots The current bot landscape: stats, trends & industries affected Why blocking bots matters: fairness, customer experience & your bottom-line 7 ways to identify a bot problem 10 techniques & tools to prevent bad bots & deliver online fairness

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01 Apr

Interactive product drop checklist: 9 steps for a successful drop

creativesBrand, Demand, Digital, Growthsponsored

Discover how to generate hype, deliver on demand, and set your drop up for success. When done right, product drops are a powerful sales and marketing tool. They transform your products from something you wish customers would buy into something your customers wish they could buy. This 9-step checklist covers the key decisions and actions you need to take before, during, and after a successful product drop.

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26 Mar

What is Revenue Marketing? The key to earning a seat at the revenue table.

creativesDigital, GrowthPEDOWIDTH, sponsored

If you’re looking to transform your marketing team from being regarded as the “make it pretty” department to a revenue-generating machine, this is for you. Revenue marketing drives a change in culture that sets your team(s) up to succeed and get the respect you deserve.

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20 Mar

AI is reshaping CX. Is your organization ready?

creativesBrand, Demand, Digital, Growthsponsored

AI has become an indispensable element of a successful CX strategy. In this new guide, you’ll gain insight into... The background and evolution of AI technology Ways AI benefits your workforce, customers, and business goals Possibilities in store for the future of AI-integrated CX Get the eBook

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18 Mar

Unlock your business’s AI potential with these essential steps.

creativesBrand, Demand, Digital, Growthsponsored

Are you ready to take your business strategy to the next level? Look no further than the transformative potential of AI. Download the comprehensive guide “Designing Your AI-Ready Business” to harness the power of AI for unparalleled growth and customer satisfaction. Explore the vital pillars necessary for AI readiness in your organization: Master the art of cloud infrastructure for seamless AI integration Leverage the power of data to drive informed decision-making Create a unified tech stack for a streamlined digital transformation Gain organizational buy-in to ensure AI success and long-term sustainability Get ready to elevate your business with AI today!

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05 Mar

How to choose your virtual waiting room

creativesBrand, Demand, Digital, Growthsponsored

Control your online traffic with the right virtual waiting room for your business. Virtual waiting rooms are a powerful solution the world’s biggest brands use to protect their web infrastructure and capitalize on the business opportunities of their biggest days. But choosing a virtual waiting room software provider is a big decision. This guide covers the critical business and technical considerations you need to inform your decision. Download the guide for advice on choosing a virtual waiting room that’s best for your business.​

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