creatives

65 Posts
Meet CX challenges with DX excellence

Meet CX challenges with DX excellence

Taking a digital-first approach to your business’s CX strategy is crucial to meeting elevated customer needs and driving ultimate satisfaction at every journey touchpoint. A first-rate digital experience (DX) strategy will help you get customer interactions right the first time, every time. Read the new NICE special edition eBook, Digital Experience (DX) For Dummies, NICE Special Edition, to get expert advice on how to do just that. Get industry-leading insight into how to win at DX, including: Implementing advanced self-service backed by data-driven technology and AI Empowering your workforce with tools that automate mundane tasks, boost job satisfaction, and more…
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Elevate your customer experience journey

Elevate your customer experience journey

Are you looking to take your customer experience to the next level? Look no further than the latest cutting-edge digital customer experience strategies. Explore expert insights and advice to elevate your CX game and create an exceptional customer experience. What you'll discover: Unleashing the power of proactive engagement Mastering intelligent self-service tools Maximizing ROI with Smart Self-Service Solutions Revolutionize Your CX Strategy Today
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Aberdeen Report: Drive Results with AI-powered CX

Aberdeen Report: Drive Results with AI-powered CX

New Aberdeen report: Drive Results with AI-Powered CX Today’s contact center is more complex than their counterpart from even ten years ago due to the rise of digital channels. However, CX leaders have never had as many tools in their toolbox to step up to the challenge—and deliver superior business results. Companies that use AI and automation are enjoying returns above those companies that don’t. This Aberdeen research report surveyed firms across all industries and sizes to measure just how much AI and automation have supercharged their digital transformation. Survey results show big payoffs for those that have invested in…
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How Device Choice Can Make or Break Your Cyber Resilience Plan

How Device Choice Can Make or Break Your Cyber Resilience Plan

Security decision makers are investing heavily in software security. However, neglecting vulnerable hardware can undermine all these efforts. With cyberattacks growing in frequency and cost, leaders must move beyond prevention and focus on constructing a resilient security infrastructure capable of withstanding and recovering from an attack. The Microsoft e-book, How Device Choice Can Make or Break Your Cyber Resilience Plan, sets you up to achieve cyber resilience from chip to cloud. Download the e-book to learn how to: Build your organization’s cyber resiliency by implementing Zero Trust security measures and investing in technology that can withstand disruption. Assess the current impact…
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Driving Success Through Employee Experience

Driving Success Through Employee Experience

In today's dynamic work landscape, technology plays a pivotal role in shaping the employee experience. When organizations provide employees with the right technology, they create a work environment that's less stressful, more supportive, and conducive to autonomy and creativity. Microsoft Surface devices are designed to adapt seamlessly to the diverse ways people work—elevating the employee experience and driving success. Get the e-book, Driving Success Through Employee Experience: The role of device choice in modern work, to explore how this technology can help you: Equip employees to do their best work from anywhere. Strengthen your security posture and gain cyber resilience. Achieve…
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