Year: 2025

Accounts Payable 2025: Big Trends and Predictions

Accounts Payable 2025: Big Trends and Predictions

As we step into 2025, the world of Accounts Payable (AP) is poised for a transformative year, driven by the accelerating forces of artificial intelligence (“AI”), advanced automation, and the growing recognition of AP’s potential to deliver measurable operational and financial impact. Since the pandemic began, AP has emerged as a strategic cornerstone for businesses looking to streamline operations, enhance cash flow management, and bolster profitability. AI-powered solutions are helping to redefine the function; the need for smarter cash management and stronger supplier relationships are also aiding the cause. In this new age, smart executives have identified AP as an…
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A Better Employee Experience for Finance Teams

A Better Employee Experience for Finance Teams

Are you focusing on important work or mundane tasks? For the people who manage your spending processes, policies, and budgets, the pressure to manage cost and compliance is at an all-time high, just as resources are increasingly thin. As a finance leader, you want to focus on the bigger picture – not the day-to-day minutia of expense reporting and approvals. Your team wants the same thing. In general, people are looking for a better work experience. They want meaningful work and to know that they are set up for success with solutions that are enabling and empowering. Your team faces…
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The Very Best Productivity Workarounds for Small Business

The Very Best Productivity Workarounds for Small Business

In the fast-paced world of small business, achieving optimal productivity (or even, sometimes, sub-optimal productivity) can too often feel like a puzzle with missing pieces. Time constraints, competing priorities, and the ever-present challenge of managing more and more tasks, with limited resources, can leave even the most dedicated small business people searching for answers. This e-book, “The Very Best Productivity Workarounds for Small Business,” is one answer, and a valuable one. In it, we offer viable, doable, workable, easy-to-implement productivity workarounds for you and your small business. Specifically, we will dive into six essential strategies designed to empower small business…
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5 Steps to Strategic Spend Management

5 Steps to Strategic Spend Management

Smart Ways to Handle Expenses and Vendor Invoices to Protect Future Growth How is your company spending its money? It’s an important question for businesses as they carefully work through big moments of uncertainty towards stability and new opportunities. But the business landscape is constantly changing. How do you stay on top of spending at a high level while also having insight into the smaller spending decisions? Each one is a chance to make your business run better. After all, every decision to spend is also an opportunity to become more efficient and profitable. A strong strategy for managing business…
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How to choose your virtual waiting room

How to choose your virtual waiting room

Control your online traffic with the right virtual waiting room for your business. Virtual waiting rooms are a powerful solution the world’s biggest brands use to protect their web infrastructure and capitalize on the business opportunities of their biggest days. But choosing a virtual waiting room software provider is a big decision. This guide covers the critical business and technical considerations you need to inform your decision. Download the guide for advice on choosing a virtual waiting room that’s best for your business.​
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Meet CX challenges with DX excellence

Meet CX challenges with DX excellence

Taking a digital-first approach to your business’s CX strategy is crucial to meeting elevated customer needs and driving ultimate satisfaction at every journey touchpoint. A first-rate digital experience (DX) strategy will help you get customer interactions right the first time, every time. Read the new NICE special edition eBook, Digital Experience (DX) For Dummies, NICE Special Edition, to get expert advice on how to do just that. Get industry-leading insight into how to win at DX, including: Implementing advanced self-service backed by data-driven technology and AI Empowering your workforce with tools that automate mundane tasks, boost job satisfaction, and more…
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Elevate your customer experience journey

Elevate your customer experience journey

Are you looking to take your customer experience to the next level? Look no further than the latest cutting-edge digital customer experience strategies. Explore expert insights and advice to elevate your CX game and create an exceptional customer experience. What you'll discover: Unleashing the power of proactive engagement Mastering intelligent self-service tools Maximizing ROI with Smart Self-Service Solutions Revolutionize Your CX Strategy Today
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Aberdeen Report: Drive Results with AI-powered CX

Aberdeen Report: Drive Results with AI-powered CX

New Aberdeen report: Drive Results with AI-Powered CX Today’s contact center is more complex than their counterpart from even ten years ago due to the rise of digital channels. However, CX leaders have never had as many tools in their toolbox to step up to the challenge—and deliver superior business results. Companies that use AI and automation are enjoying returns above those companies that don’t. This Aberdeen research report surveyed firms across all industries and sizes to measure just how much AI and automation have supercharged their digital transformation. Survey results show big payoffs for those that have invested in…
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